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PCo Agent instance does not recover automatically - PCo2.1

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Hi,

We have been facing some issues with the PCo agent instance not automatically detecting the availability of historian system and starting the instance. A description of the problem is as follows

 

Setup - Historian, PCo2.1 with two agent instances. Both set to automatic mode.

 

Problem

     Currently there is an issue with the historian system which is being persued at the respective level. The problem results in the Historian source not being available to the PCo system.

     As expected the agent fails and I see a red box with an X.

     But when the historian system becomes available, The agent instance is unable to resume unless restarted.

     The following message is seen in the event viewer

Event Type:    Warning

Event Source:    Notification

Event Category:    None

Event ID:    0

Date:        7/10/2013

Time:        9:27:15 AM

User:        N/A

Computer:    MII-TEST

Description:

Agent [Notification] is Faulted, instance must be restarted...

 

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

 

Question

     As the agent instances are set to automatic, does it recover automatically? If not is there a work around?

     Is there any setting that I am missing to enable this?

 

Regards


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