Greetings,
Recently the company started using the ServiceNow application for tracking IT incidents and request. A new process in xMII BLS 14 is being requested that should create incidents in ServiceNow as they occur.
The current process to make this happen is for the application to put an entry into the event log and then have MS System Center Operation Manager populate the ServiceNow Incident. I know this sounds round about but it is what it is...
Can xMII BLS 14 create event log entries and if so, HOW?
Thank you,
Dennis W