Re: KPI Alerts in MII 14.0

Hi Mahesh

Looks like there is some issue in inserting the records in the KPI table.

Can you check the following.

1. NW logs to see if any errors related to this is being printed.
2. Check the mode of the KPI Lifecycle job is either APPEND or UPDATE
3. No DELETE lifecycle job is deleting the records
4. If you have access to the NW DB can you check the following?
   1. Run the statement "SELECT * FROM XMII_FILES WHERE FILENAME LIKE '%<Your KPI File Name%' and note the ID for the file
   2. Run the SQL SELECT * FROM MDO<FILEID from previous step> and see if any records are there.
   3. If records are there in step 2 then data is there in KPI and some issue with KPI Query. It most probably may be due to timestamp for the KPI data. Check if the NW DB and your local PC is in the same Timezone. If not then select the DateTime pattern as yyyy-MM-dd hh:mm:ss z
   4. If data is not there then some issue with the job entering data and we need to analyse the logs to see what may be the issue.

regards

Partha